Privacy Policy

Lion Gate Pest Control ("Lion Gate," "we," "us") respects your privacy. This policy explains what information we collect when you contact us or request a quote (including through Facebook and Instagram lead forms, our website, phone calls, and text messages) and how we use it.

Information we collect

• Contact details you give us: name, phone number, email address, ZIP code, and service address.
• Details about your request: the pests you're dealing with, whether you own your home, and any notes you share.
• Call and message records: when you call or text us, we may record the phone number, time, and length of the call, and calls may be recorded for quality and training.
• Advertising information: if you reach us through an ad, the ad platform (such as Meta) may tell us which ad or campaign you responded to.

How we use your information

• To contact you about your request, give you a quote, and schedule service.
• To provide and bill for services if you become a customer.
• To send appointment reminders and service updates.
• To measure which advertising works so we can improve it.

We may contact you by phone, text message, or email. Message and data rates may apply. You can reply STOP to any text to opt out.

How we share your information

We do not sell your personal information. We share it only with service providers who help us run our business — for example, our scheduling and billing software, call-tracking and phone services, payment processors, and advertising platforms — and only as needed for them to do that work. We may also disclose information if required by law.

How long we keep it

We keep your information for as long as needed to respond to you, provide services, and meet our legal, tax, and recordkeeping obligations (including California Structural Pest Control Board requirements).

Your choices

You can ask us to update or delete your information, or to stop contacting you, at any time by contacting us below. California residents may also request details about the personal information we have collected about them.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact us

Lion Gate Pest Control
Phone: (818) 353-4800
Email: contact@liongatepest.com
California Structural Pest Control Board Registration PR 9942